Project Management for All Integrations
Enable Automatic AI Translation
After you have downloaded the Lingpad app from the respective marketplace of your customer support platform, create an integration project on Lingpad. There, you'll need to enable essential AI translation configurations for Zendesk, Freshdesk, ...
Order History and Management
Open a project in Lingpad and click on the ‘Orders’ tab in the sidebar to view your Order history - data is segregated based on the method of translation: AI or Human. When you open a project in Lingpad, the second thing you'll see is your Order ...
Agent Permission
For a detailed written explanation, scroll down to the section after the video tutorial. Video Tutorial Head to your project on Lingpad and select ‘Agent Permission’ from the sidebar. Agent Permission Tab in the Project Sidebar Every Agent and their ...
Understanding Dashboard
In the rapidly evolving world of multilingual customer service, data-driven insights are key to understanding performance and driving improvements. Lingpad’s dashboard is designed to provide these insights at your fingertips. A dashboard provides a ...
Glossary Support for Messaging
Glossary terms added to your organization on Lingpad will be incorporated into AI-powered translations for customer support messaging as well. Please find the supported languages list below: Afrikaans Galician Latin Shona Albanian Georgian Latvian ...
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Supported file types for document translation
The list below contains the file types we support for translation. Please reach out to us at hello@lingpad.com if your preferred file type is not on the list. Mobile .plist .strings .xliff .resx .stringsdict .xml Applications .csv .rc .xliff .json ...
Cookie policy
This cookie policy will apprise you with information on how LINGPAD INC (We/Us/Our/Lingpad) uses cookies installed on your devices. The use of cookies may sometimes be related to personal data collection and processing; therefore, we recommend you to ...
Supported languages for AI-powered translation
The list below contains the languages and their respective language codes that we support for AI-powered translation. We are constantly adding new languages and will update it here as and when any updates come up. You can use the following languages ...
How to Create a Project and Connect Lingpad App with Your Intercom Inbox
Intercom is a leading customer service platform that includes AI-first features to streamline the customer support experience for your brand. With Lingpad, you can take it a notch above by enabling AI-powered multilingual support for your brand. ...
Privacy Policy
At Lingpad Inc. ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and protect personal data when you use our software-as-a-service (SaaS) platform, which provides ...