Terms of use

Terms of use


Terms of use for 'users'

These Terms and Conditions constitute a binding agreement between Lingpad.com and you as consumers of the translation services ("Service Buyers") through the Internet governing your use of the website and its services. By using and/or visiting the Lingpad.com website or any other websites owned by Lingpad.com (collectively the "website"), you signify your agreement to both these Terms and Conditions and the Lingpad.com Privacy Policy. The Privacy Policy of Lingpad.com is specifically incorporated into the Lingpad.com Terms and Conditions.

You are authorised to use the website only if you agree to abide by all applicable laws and by these Terms and Conditions. We ask you to read these Terms and Conditions carefully. Please note that if you do not agree to these Terms and Conditions, you should not use the website.

Lingpad.com reserves all rights to amend these Terms and Conditions at any time in its sole discretion and without prior notice, which amendment shall take effect as soon as it is posted on the website. It shall be the complete responsibility of the user community to review these Terms and Conditions for any changes. Your use of the website following any amendment of these Terms and Conditions shall signify your assent to and acceptance of its revised terms. You agree that any cause of action arising out of or related to the website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action may be permanently barred unless the same is allowed by virtue of current UK law on limitations.

Our website and all its contents, including the Terms of Use or Terms and Conditions, comply with the General Data Protection Regulation (GDPR) in its management and sharing of personal data. In order to collect personal data from you as a user, we are required to obtain explicit and informed consent from you, the user of our website. Additionally, any consent that is provided may be revoked upon due notice to us, and you (the user) are entitled, upon due notice, to obtain appropriate information about the nature and extent of the data that we are holding about you.

The purpose of these rules is to protect your rights to privacy at all times. Accordingly, all our separate documents will require your permission and consent to collect data that we may need to operate. This will involve steps to download the data collected, and to have you specifically agree and consent to the collection of the data. The new rules will also involve how we share data that we have collected from you. Please note further that this consent, which is in compliance with the General Data Protection Regulation (GDPR), applies to each and every section, subsection, and term indicated in the Terms of Use.

By signing up for any of our services, you are consenting to our Terms of Use and the GDPR.

1. Website access


Lingpad.com hereby grants you permission to use the website in accordance with these Terms and Conditions, provided that:
(i) You shall not copy or distribute any part of the website in any medium without Lingpad.com's prior written authorization
(ii) You shall not alter or modify any part of the website other than as may be reasonably necessary to use the website for its intended purpose
(iii) You shall otherwise comply with all of the defined Terms and Conditions

You agree not to collect or use any personally identifiable information ("Personal Information"), including without limitation, account names, email addresses, or other User Submissions (as defined below), from the website. You further agree not to use the communication systems provided by the website for any commercial solicitation purposes, including, without limitation, to solicit, for commercial purposes, any users of the website.


2. Confidentiality and privacy


This Agreement is subject to the Privacy Policy of Lingpad, which is defined by the website.


3. Rules of conduct


The following rules of conduct apply to your use of the website and to any/all materials you post on Lingpad.com. This includes all text, data, graphics, audio or video content, music, sound, chat, messages, files or other material (collectively designated as "User Submissions") whether they are included in blogs, discussion groups, emails, profiles, comments, or any other portion or feature of the Lingpad.com website.


4. Modifications to the website


Lingpad.com reserves the right at all times to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice. Lingpad.com shall not be liable to you or to any third party for any change, deferral, or discontinuance of the website.


5. Assignments


These Terms and Conditions, and any rights and licenses granted hereunder may not be assigned, transferred, delegated, or sub-licensed by you. They may, however, be assigned, transferred, delegated, and sub-licensed by Lingpad.com without any restriction.

6. Payment


The pricing Lingpad provides for Human Translation Services is simple: a fixed price per word for each entitling word. In order to use the services provided through the website, you shall be required to make payment through PayPal.


7. Content of translated text


Lingpad assumes no liability or responsibility for the nature of the Translated Text forwarded to you by the Human Translator, its accuracy, its completeness, its compatibility for a certain purpose, its quality, or any other property of it. In the event you are not satisfied with the results of a task forwarded to you, please rank the Human Translator responsible for that task accordingly and email us at support@Lingpad.com stating "Dissatisfied" in the subject of the email message. In such cases, we will try to mediate between you and the relevant Human Translator, to see if he/she can provide you with any corrections to the Translated Text. Any such process may take substantial time since we need to process it manually.

You hereby represent and warrant that the requested Human Translation Services and your use of the website and/or the Translated Text are for lawful purposes only. You also represent and warrant not to use the website or any of its services to translate any Source Text that includes, by way of example but not limited to, defamatory, obscene, stolen, or other unlawful material (collectively "Unlawful Text"); and/or confidential, trademarked or copyrighted information, belonging to a third party (collectively "Confidential Information"), without the written authorisation of the rightful owner of such Confidential Information.


8. Limitations on liability


We are not liable for any error or defect in the services provided or contributed to by any of the users, including you. We are not liable for any matter unless all monies owed to Lingpad by you have been paid in full in a timely manner. We must be provided with at least 14 days' notice of any matter for which we may be liable, and we must be afforded a reasonable period to remedy any such breach before you incur any costs or expenses in remedying the matter yourself. If you do not provide any such written notice, we shall not be liable. We reserve the right to request written evidence of any claims that you allege together with full details as to how any liability was incurred and what measures you have taken to mitigate the loss.

We are not liable to you for any: consequential losses (including but not limited to loss of profits, damage to goodwill, damage to reputation, loss of data, loss of programs and/or service interruptions); economic and/or other similar losses; and/or special damages and/or indirect losses.

As a member of the user community, you hereby acknowledge that you are under a duty to mitigate any loss, costs, expenses, or damages that you may incur. Our total liability to you under any contract shall not exceed three (3) times the amount paid by you for the services (if any) under the contract or the sum of £250, whichever is higher.

Nothing in this contract is designed to exclude or limit any of your statutory rights which are not capable of exclusion or limitation as a consumer.

We shall not be liable to you for any delays in the provision of the services or for any other events to the extent that such events are due to things that are outside reasonable control including, but not limited to, emergencies, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosions, prohibitive governmental regulations or actions, and any other similar events.

You agree to indemnify and hold harmless our company and our subsidiaries, affiliates, officers and employees, from any loss, cost, damage, claim or demand, including reasonable legal fees, made by any third party or incurred/suffered by us or by our subsidiaries, affiliates, officers and employees arising from a breach of this agreement, the content you transmit to or through the website, as well as your conduct on or arising from your use thereof.


9. Termination


Lingpad.com, under certain circumstances and without prior notice, may terminate immediately your Lingpad.com access to the website and any other Lingpad.com services.

Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Terms and Conditions, other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the website (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) engagement by you in fraudulent or illegal activities; and/or (h) non-payment of any fees owed by you in connection with the website or any other Lingpad.com services.


10. Ability to accept terms and conditions


You affirm that you are either 18 years of age or older, or an emancipated minor, or that you possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and that you agree to abide by and comply with these Terms and Conditions. The Lingpad.com website is not intended for children under the age of 13 years. If you are under 13 years of age, then please do not use the Lingpad.com website.


Terms of use for 'translators' 


These Terms and Conditions constitute a binding agreement between Lingpad.com and you as freelance translators ("Service Providers") providing translation services through the Internet, governing your use of the website and its services. By using and/or visiting the www.Lingpad.com website or any other websites owned by Lingpad.com (collectively the "website"), you signify your agreement to both these Terms and Conditions and the Lingpad.com Privacy Policy. The privacy policy of Lingpad.com is specifically incorporated into the Lingpad.com Terms and Conditions.

You are authorised to use the website only if you agree to abide by all applicable laws and by these Terms and Conditions. We ask you to read these Terms and Conditions carefully. Please note that if you do not agree to these Terms and Conditions, you should not use the website.

Lingpad.com reserves all rights to amend these Terms and Conditions at any time in its sole discretion and without prior notice, which amendment shall take effect as soon as it is posted on the website. It shall be the complete responsibility of the Service Provider to review these Terms and Conditions for any changes. Your use of the website following any amendment of these Terms and Conditions shall signify your assent to and acceptance of its revised terms. You agree that any cause of action arising out of or anything related to the website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action may be permanently barred unless the same is allowed by virtue of current UK law on limitations.

1. Website Access


Lingpad.com hereby grants you permission to use the website in accordance with these Terms and Conditions, provided that:
(i) You shall not copy or distribute any part of the website in any medium without Lingpad.com's prior written authorisation
(ii) You shall not alter or modify any part of the website other than as may be reasonably necessary to use the website for its intended purpose
(iii) You shall otherwise comply with all of the defined Terms and Conditions

You agree not to collect or use any personally identifiable information ("Personal Information"), including without limitation account names, email addresses, or other User Submissions (as defined below), from the website. Also, you agree not to use the communication systems provided by the website for any commercial solicitation purposes, including, without limitation, to solicit, for commercial purposes, any users of the website.


2. Confidentiality and Privacy


This Agreement is subject to the Privacy Policy of Lingpad, which is defined by the website. As a Human Translator, you commit to keep any Source Text received by you and any Translated Text produced by you in strict confidence and not use such texts for any purpose whatsoever other than the provision of the Human Translation Services under this Agreement.


3. Rules of Conduct


The following rules of conduct apply to your use of the website and to any/all materials you post on Lingpad.com. This includes all text, data, graphics, audio or video content, music, sound, chat, messages, files or other material (collectively designated as User Submissions) whether they are included in blogs, discussion groups, emails, profiles, comments, or any other portion or feature of Lingpad.com.


4. Modifications to the Website


Lingpad.com reserves the right at all times to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice. Lingpad.com shall not be liable to you or any third party for any change, deferral, or discontinuance of the website.


5. Assignments


These Terms and Conditions, and any rights and licenses granted hereunder may not be assigned, transferred, delegated, or sub-licensed by you. They may, however, be assigned, transferred, delegated, and sub-licensed by Lingpad.com without any restriction.

6. Payment


The pricing Lingpad provides for the Human Translation Services is simple: a fixed price per word for each entitling word. For service providers, the pricing may be as agreed upon between the Service Provider and Lingpad.com, which may include a fixed price per word, a flat rate, an hourly rate, or any combination thereof that is mutually agreed upon between the parties. Payment for the services of the Service Provider may be made by the use of PayPal or such other service, or by wire as may be mutually agreed upon between the parties.


7. Content of Translated Text


The Service Provider represents and warrants that he or she shall render and forward a true, accurate and complete translation of the text provided by Lingpad.com (hereinafter the Translated Text) fully compatible for a certain purpose, and with due respect for, and compliance with spelling and grammar rules, depending on the intended country/language. In the event the Service Consumer for whom the text is being translated is not satisfied with the results of a task forwarded to the Service Provider, the Service Provider agrees to provide corrections to the Translated Text whenever the objections are reasonable and valid, within a period of time from the provision of objections not exceeding two weeks. The term reasonable as used in this paragraph means objections based on mistakes or mistranslations and not stylistic preferences that do not go to the meaning or understanding of the Translated Text.

You hereby represent and warrant that your use of the website is for lawful purposes only. You further represent and warrant that you shall not disclose any Confidential Information contained in any Translated Text for any purpose, except as may be required by law or by an appropriate court or governmental agency, and that you shall notify Lingpad.com within three (3) days of demand for disclosure by any such legal process or court or governmental agency.


8. Limitations on liability


We are not liable for any error or defect in the services provided or contributed to by any of the users, Service Providers, or others, including you. We must be provided with at least 14 days' notice of any matter for which we may be liable, and we must be afforded a reasonable period to remedy any such breach before you incur any costs or expenses in remedying the matter yourself. If you do not provide any such written notice, we shall not be liable. We reserve the right to request written evidence of any claims that you allege together with full details as to how any liability was incurred and what measures you have taken to mitigate the loss.

We are not liable to you for any: consequential losses (including but not limited to loss of profits, damage to goodwill, damage to reputation, loss of data, loss of programs and/or service interruptions); economic and/or other similar losses; and/or - special damages and/or indirect losses.

We are not liable for any error or defect in the services provided or contributed to by any of the service providers not employed by Lingpad directly. As a member of the Service Provider (i.e. Human Translator) community, you hereby acknowledge that you are under a duty to mitigate any loss, costs, expenses, or damages that you may incur.
Nothing in this contract is designed to exclude or limit any of your statutory rights which are not capable of exclusion or limitation as a Service Provider.

We shall not be liable to you for any events to the extent that such events are due to things that are outside reasonable control including, but not limited to, emergencies, war, flood, fire, labor disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, prohibitive governmental regulations or actions, and any other similar events.

You agree to indemnify and hold harmless our company and our subsidiaries, affiliates, officers and employees, harmless from any loss, cost, damage, claim or demand, including reasonable legal fees, made by any third party or incurred/suffered by us or our subsidiaries, affiliates, officers and employees arising from a breach of this agreement, the content you transmit to or through the website, as well as your conduct on or arising from your use thereof.


9. Termination


Lingpad.com may, under certain circumstances and without prior notice, immediately terminate your Lingpad.com access to the website and any other Lingpad.com services.

Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Terms and Conditions, other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the website (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) engagement by you in fraudulent or illegal activities.


10. Ability to accept Terms and Conditions


You affirm that you are either 18 years of age or older, or an emancipated minor, or that you possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. Lingpad.com is not intended for children under 13 years of age. If you are under 13 years of age, then please do not use the Lingpad.com website.


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