Our website and all its contents comply with the General Data Protection Regulation (GDPR) in its management and sharing of personal data. In order to collect personal data from you as a user, we are required to obtain explicit and informed consent from you, the user of our website. In order to comply with the GDPR, you are now required to consent specifically to our collection of information and our sharing of the said information, if any, and you may revoke that authorisation at any time, after giving us due to notice. Additionally, any consent that is provided may be revoked upon due notice to us, and you (the user) are entitled, upon due notice, to obtain appropriate information about the nature and extent of the data that we are holding about you.
1. Information collection and use
Lingpad collects Personal Information when you make a purchase, or if you provide information to Lingpad about yourself. Lingpad may combine the information we have about you with the information we obtain from business partners or other companies. Lingpad does automatically receive and record other "Non-Personal Information" on our server logs such as your IP address, Lingpad cookie information, and the pages you visit from your browser even if you are not registered with Lingpad. Lingpad uses Non-Personal Information for the following general purposes: to customise the advertising and content you see, improve our services, conduct research, and provide anonymous reporting for internal and external clients.
If you purchase a translation service from us, we do request some personally identifiable information from you on our order form such as your contact information ( e.g., name, email and phone number) and payment details (e.g., credit card number, expiration date, and the 3 digit security code). We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use your contact information to get in touch with you. In order to protect your personal and payment details, Lingpad does not store credit card details (or any financial details), nor do we share customer details with any third parties at any time.
If you do not wish to receive any of our promotional offers/emails/communications, you may opt-out of receiving them by following the instructions included in each of those communications or by emailing us at firstname.lastname@example.org. You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not you are willing to share your information with that party. If you want to use our email referral service to tell a friend about our site and services, we will ask for your friend's email address only. We will automatically send your friend a one-time email inviting them to visit the website. Lingpad stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
Children under 13
Lingpad is committed to protecting the privacy of children. Lingpad does not on purpose or deliberately collect Personal Information online from children under the age of 13.
2. Information sharing and disclosure
3. Cookies and web beacons
4. Confidentiality and security
We generally follow widely accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can send us an email at firstname.lastname@example.org, and we will be glad to satisfy your queries. We limit access to Personal Information about you to employees who we believe reasonably need to come into contact with your Personal Information in order to provide products or services to you, or they need that information in order to do their jobs. The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). If your personally identifiable information changes, or if you no longer desire to maintain an account on Lingpad, you may correct, update or amend it by making the desired changes on your account profile page or by emailing our customer support at email@example.com.
6. Effective date
All comments, queries and requests relating to our use of your information are welcomed and should be sent to us on Innovative Humans Limited (Company No. 8657459) at the below address:
Lingpad [Innovative Humans Limited]
79 College Road
VAT ID : GB211203483