How to integrate your Freshdesk account with Lingpad
How to Setup Your Freshdesk KB Localization Project on Lingpad
Easily create a project on Lingpad with no-code integration to connect your Freshdesk Knowledge Base account. This integration project will help you fetch, store, translate, push, and manage your Freshdesk Knowledge Base articles.
Let's get to the step-by-step process of creating a Lingpad X Freshdesk Help Center integration project:
Video Tuorial:
How to Create a Localization Project for Freshdesk KB on Lingpad
1. Log into your Lingpad account or register for one. You can also log in or sign up using your Google account with Single Sign On.
2. Create a new space by clicking Add New Space, or use an existing one. Give your space a name and short description, and click on the Create button.
3. Open that Space and click on the Integration to set up your Freshdesk KB integration.
4. Add project title, select the Freshdesk Knowledge Base from the Help Center tab, enter your Freshdesk API key, add subdomain details, and click on Connect.
Note: The API Key is a unique key for your active Freshdesk Account. You can find it under User Profile Icon (at the top-right corner of your screen) > Profile Settings > View API Key.
5. Once you click on Connect, Lingpad will successfully create the Freshdesk Help Center integration project. Now, open the project and import your Freshdesk KB articles to Lingpad.
Providing your global customers with the necessary information in their native languages is a crucial element of your CX strategy. However, all your Freshdesk Knowledge Base articles are written in English or any other language, and you want to ...
After successfully creating the integration project, Lingpad can access your KB articles for localization. You can start pulling and importing articles to our systems. The fetched articles will be imported to the Cabinet; a place to store your ...
Multilingual customer support becomes necessary for brands serving diverse global regions where customers speak only their native language. The onus lies on your company to provide customers with the right information at the right time in the right ...
The previous article explained, how you can get started and install the Lingpad app from the Freshdesk Marketplace. Now, let's understand how to create an integration project for Freshdesk Support ticket translations: Video Tutorial: How to Integrate ...
Lingpad offers no-code integration to connect your Intercom help center account quickly and easily for localization. This integration will become your one-stop shop for providing multilingual customer service. Here's a step-by-step process to create ...