How to Setup Your Intercom Articles Localization Project in Lingpad
Lingpad offers no-code integration to connect your Intercom help center account quickly and easily for localization. This integration will become your one-stop shop for providing multilingual customer service.
Here's a step-by-step process to create a Lingpad X Intercom Articles integration project:
Video Tutorial
How to Create a Lingpad Project for Intercom Articles Localization
1. Log into your Lingpad account or register for one. You can also log in or sign up using your Google account with Single Sign On.
2. Create a new space by clicking Add New Space, or use an existing one. Give your space a name and short description, and click on the Create button.
3. Open the Space where you want to create a localization project and click on the Integration button.
4. Add a project title, select the Intercom Articles from the Help Center tab, choose source and target language(s), and click the Connect button.
5. Once you click on Connect, it will open an Intercom authorization page to allow Lingpad the access of your Intercom Articles for translation.
6. Click on the Authorize access button to proceed with your localization project. Once authenticated, let's get to know how to import articles from Intercom to Lingpad.
Related Articles
How to Get Started with Intercom Articles Localization for Admins
The biggest challenge for global brands is to provide the necessary information in regional, native languages to their customers coming from diverse regions and backgrounds. While the Intercom service platform supports multiple languages, you need a ...How to Automate Your Intercom Article Localization with Lingpad
Translating your comprehensive Intercom knowledge base articles is complex yet important. You want to provide your customers with the right information at the right time in the right language and boost your CSAT and NPS scores. This also means ...How to Import Your Intercom Articles to Lingpad Project
After you have authorized access to Intercom, Lingpad can access your articles to start the localization process. Our system can now fetch your articles from Intercom to Lingpad for translation. The fetched articles are imported to the Cabinet; a ...How to Fix a Broken Help Center Integration in Lingpad
If the integration between your help center and Lingpad app is broken, you can easily reconnect the same. Here's what you need to do in order to reconnect: Video Tutorial: 1. Head over to the Space where the respective help center integration project ...How to Translate and Push Your Articles to Intercom
After adding new languages, setting up an integration project, and fetching Intercom articles to Lingpad, let's dive into the process of translating the articles and exporting them back to Intercom: Video Tutorial Process to Translate and Push ...