Understanding your Zendesk Integration Project's Dashboard on Lingpad - For Admins
Lingpad App for Zendesk is equipped with extensive features to make your customer-service journey seamless, efficient and effortless. In this article, you will learn how to view all the Lingpad orders placed via Zendesk Support. For a detailed step-by-step guide, scroll down to the section after the video tutorial.
Video Tutorial
Sign in to the Lingpad
- Select the relevant Space
Select Space
- Click on View Project
View Project
- You will be able to see all your Orders in Order History
Note: People who have access to the relevant Space can see the order history on Lingpad. 
Tip: Utilise Translation Memory (TM) to reduce costs. Add repeated translations to Project level TM or Global TM depending upon the translation. Settings
If the connection between Zendesk and Lingpad is broken, head to Domain Details within Settings and add the relevant Zendesk subdomain. Click Reconnect and voila, your Lingpad and Zendesk integration will be reconfigured successfully!
Note: The Reconnect button and subdomain field under the Domain Details tab will be enabled only when the connection between Zendesk and Lingpad is broken.
Related Articles
Understanding your Freshdesk Integration Project's Dashboard on Lingpad - For Admins
Lingpad App for Freshdesk is equipped with extensive features to make your customer-service journey seamless, efficient and effortless. In this article, you will learn how to view all the Lingpad orders placed via Freshdesk Support, where can you ...How to pull content from Zendesk to Lingpad for Admins
Once you have created the Zendesk Guide project on Lingpad, all you have to do is bring the content residing in your Zendesk Guide over to Lingpad. Your project on Lingpad will become the single source of truth where you can import all the knowledge ...Getting started for Zendesk Admins
Fast and effective multilingual customer service is key to improving your CSAT scores. Before you start your journey to become CSAT Champions with Lingpad, there are a few steps you need to take to integrate Lingpad App with Zendesk. For a detailed ...Lingpad App Settings on Zendesk
Head to your Zendesk Dashboard to personalise your Lingpad App settings on Zendesk. Tip: If Lingpad doesn't show up in the Apps section, click Refresh. If Lingpad doesn't load after refreshing the page, please ensure that third-party cookies are ...Getting Started with Zendesk Guide for Admins
The Lingpad X Zendesk Guide integration is a scalable solution to localize, manage and update your knowledge base articles stored on Zendesk. A single source of truth to automate your multilingual customer service efficiently! You can set up a ...