Troubleshooting and support

Troubleshooting and support

All clients are assigned a dedicated Project Manager who oversees their translation projects. Please reach out to your Project Manager for any assistance with Lingpad.


Should you require further or urgent assistance, the Lingpad Customer Support team is available around the clock to ensure your translation needs are taken care of. Please visit our Contact Us page for options on how you can get in touch or write to us directly at hello@lingpad.com.


Rest assured, you will always find a helping hand when you need one. 







    • Related Articles

    • Glossary Support for AI-powered translations

      Lingpad offers glossary support for AI-powered translations as well. Note: At this stage, Lingpad can only offer Glossary support for AI-powered translations of the following languages with more to be added in the future. Please find the supported ...

    • Glossary Support for Project and Editor

      Now that you have created a Glossary and added relevant terms to it, let's see how the glossary feature will function on a project and editor-level. Go to your specific project and click on the 'Glossary' icon on the left to see the list of ...

    • Supported languages for human translation

      The list below contains the languages we support for human translation and their corresponding language codes. Please reach out to us at hello@lingpad.com if your preferred language is not on the list. 

    • Supported file types for translation

      The list below contains the file types we support for translation. Please reach out to us at hello@lingpad.com if your preferred file type is not on the list.   Mobile .plist .strings .xliff .resx .stringsdict .xml Applications .csv .rc .xliff .json ...

    • Supported languages for AI-powered translation

      The list below contains the languages that we support for AI-powered translation. We are constantly adding new languages and will update it here as and when any updates come up. Bulgarian Chinese (simplified) Czech Danish Dutch English - British and ...