Once you have authenticated the extension with your Lingpad account, you can use this Chrome extension to enhance the functionality of your multilingual customer support workflows. Let's see how you can use the AI Translation by Lingpad extension:
How to Use AI Translation by Lingpad Extension
You can use the extension to translate the content in two different ways.
Method - 1:
1. Copy and paste the desired content from the Chrome webpage to the source text box. The extension will auto detect the source language.
2. Select the target language from the dropdown.
3. Click on the Translate Now button to get translated content instantly.
Method - 2:
1. Select the content you want to translate, then right-click on it and choose the Translate with Lingpad option.
2. The extension will automatically fetch the content with its source language.
3. Select the target language from the dropdown.
4. Click on the Translate Now button to get translated content instantly.
Please note that you'll need an active subscription to one of our translation products from Messaging, Help Center, and Document localization, and a sufficient number of AI credits to use the extension for translation. Here are some use cases of the extension:
Use Cases:
1. Translate On-the-Go: Translate the non-native webpage content you read or write on Chrome browser to your preferred language
2. Localized Customer Support: Offer native-language customer support, regardless of the support portals or communication channels you use on the browser.
3. Translate Your Resources: Translate your help center or FAQ resources and send them to customers to solve their issues.
4. Translate - Send - Repeat: Translate the required content and send it to others who speak a different language than yours.