Accessing, paying, and downloading invoices

Accessing, paying, and downloading invoices

Accessing Invoices

Only Admins can access invoices. 


To access invoices, click on the icon with your initials or your profile picture located in the top right corner of the main menu. Proceed by clicking on the name of the organisation you'd like to access. Select  Billing  from the left menu and go to the  Invoices tab. 


You will be able to view a list of your existing invoices, the date on which each invoice was created, the invoice number, invoice status, due date, payment method, amount and payment actions. 


Paying Invoices

You may complete any outstanding payments by referring to the  Payment column and clicking on  Pay Now. 


Downloading Invoices

To download invoices, look for the downward pointing arrow icon against each invoice on the extreme right. This will be located in the last column. Click on the arrow to download your invoice. 


Please note that all invoices are emailed to the email ID registered to your billing account.


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